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Getting Better Customers

June 24 @ 11:00 am - 12:30 pm

Stop losing your best customers to the abyss and discover why holding onto them is much cheaper than chasing new ones.

Let’s be honest: Your customers don’t care how hard you tried.

You could stay up until 2 AM meticulously crafting a flawless internal company policy, but if a customer feels ignored, it’s all out the window. The hard truth of business?

Perception is reality. A well-meaning gesture can still feel late, and “good enough” customer service is a fast track to losing people to your competitors.

Welcome to Getting Better Customers. This workshop is a zero-fluff, highly actionable masterclass designed for small business owners who want to stop reacting to fires and start building an army of loyal brand advocates.

This Workshop is For You If:

  • You are a small business owner, founder, or team leader.
  • You are tired of losing revenue to client churn and customer dissatisfaction.
  • You want actionable steps you can implement across your team tomorrow to build a measurable service culture.
  • You prefer practical business strategies over theoretical fluff.

What You’ll Walk Away With:

  • A clear strategy to transition your business from transactional fixes to long-term loyalty.
  • Tools to train your team for empathy, consistency, and active listening.
  • A proven framework to build an experience where customers don’t even have to ask for help.

Event Details

Date: June 24, 2026

Time: 11:00am- 12:30pm

Location: Launch SA (600 Soledad St 1st Floor, San Antonio, TX 78205)

Free 3-hour parking in the garage

Launch SA

Address:

600 Soledad Street, #1st Floor
San Antonio, TX 78205 United States